{"id":13,"date":"2026-01-16T17:03:18","date_gmt":"2026-01-16T17:03:18","guid":{"rendered":"https:\/\/www.mkreborns.com\/?page_id=13"},"modified":"2026-01-28T02:12:14","modified_gmt":"2026-01-28T02:12:14","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.mkreborns.com\/sk\/refund_returns\/","title":{"rendered":"Vr\u00e1tenie tovaru a vr\u00e1tenie tovaru"},"content":{"rendered":"<p>O <strong>Mk Reborns<\/strong>, venujeme sa tvorbe vysokokvalitn\u00fdch reborn b\u00e1bik, pri\u010dom ka\u017ed\u00e1 z nich je premyslene vyroben\u00e1 tak, aby bola jedine\u010dn\u00e1, v\u00fdrazn\u00e1 a mimoriadne realistick\u00e1. Ak v\u00e1\u0161 n\u00e1kup nesp\u013a\u0148a o\u010dak\u00e1vania, kontaktujte n\u00e1\u0161 t\u00edm z\u00e1kazn\u00edckej podpory na \u010d\u00edsle <strong><a href=\"mailto:support@mkreborns.com\">support@mkreborns.com<\/a><\/strong> bezodkladne. Ka\u017ed\u00e1 \u017eiados\u0165 sa posudzuje individu\u00e1lne a na z\u00e1klade konkr\u00e9tnych okolnost\u00ed sa poskytuj\u00fa vhodn\u00e9 rie\u0161enia.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Zru\u0161enie objedn\u00e1vky<\/h2>\r\n\r\n\r\n\r\n<p>Po zadan\u00ed objedn\u00e1vky m\u00f4\u017ee okam\u017eite za\u010da\u0165 pr\u00edprava alebo odoslanie va\u0161ej reborn b\u00e1biky. <strong>Po odoslan\u00ed objedn\u00e1vky u\u017e nie je mo\u017en\u00e9 jej zru\u0161enie.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Ak va\u0161a objedn\u00e1vka m\u00e1 <strong>e\u0161te nevst\u00fapil do f\u00e1zy exped\u00edcie<\/strong>, m\u00f4\u017eete poda\u0165 \u017eiados\u0165 o zru\u0161enie <strong>do 24 hod\u00edn od n\u00e1kupu<\/strong>. Z\u00e1kazn\u00edci musia vyplni\u0165 form\u00e1lny formul\u00e1r \u017eiadosti o zru\u0161enie. N\u00e1\u0161 t\u00edm podpory v\u00e1s prevedie cel\u00fdm procesom od za\u010diatku do konca.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Harmonogram vr\u00e1tenia pe\u0148az\u00ed za zru\u0161enie<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u2705 <strong>Do 12 hod\u00edn (pred odoslan\u00edm):<\/strong> A <strong>Zr\u00e1\u017eka za spracovanie 10%<\/strong> vz\u0165ahuje sa na poplatky za bankov\u00e9 transakcie a online platby.<\/li>\r\n\r\n\r\n\r\n<li>\u2705 <strong>Do 24 hod\u00edn:<\/strong> <strong>85% hodnoty objedn\u00e1vky<\/strong> bude vr\u00e1ten\u00e1.<\/li>\r\n\r\n\r\n\r\n<li>\u2705 <strong>Do 48 hod\u00edn:<\/strong> <strong>70% hodnoty objedn\u00e1vky<\/strong> bude vr\u00e1ten\u00e1.<\/li>\r\n\r\n\r\n\r\n<li>\u274c <strong>Po odoslan\u00ed:<\/strong> Stornovania nie s\u00fa akceptovan\u00e9.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p><strong>D\u00f4le\u017eit\u00e9 upozornenie:<\/strong><br \/>Vr\u00e1tenie platby sa o\u010dak\u00e1va do 10 \u2013 20 pracovn\u00fdch dn\u00ed v z\u00e1vislosti od doby spracovania bankou. Iba \u017eiadosti o zru\u0161enie <strong>odoslan\u00e9 do 24 hod\u00edn od n\u00e1kupu a v\u00fdslovne schv\u00e1len\u00e9 na\u0161\u00edm <a href=\"https:\/\/www.mkreborns.com\/sk\/contact-us\/\">t\u00edm podpory<\/a><\/strong> bude pova\u017eovan\u00fd za platn\u00fd.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Zmeny a doplnenia nariadenia<\/h2>\r\n\r\n\r\n\r\n<p>D\u00f4razne odpor\u00fa\u010dame z\u00e1kazn\u00edkom, aby si pred dokon\u010den\u00edm n\u00e1kupu starostlivo overili v\u0161etky \u0161pecifik\u00e1cie b\u00e1biky.<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u2705 <strong>Do 12 hod\u00edn od objednania:<\/strong> Mo\u017eno po\u017eiada\u0165 o zmeny a doplnenia pre <strong>jednorazov\u00fd poplatok za \u00fapravu vo v\u00fd\u0161ke $19 USD<\/strong>.<br \/>Ak chcete pokra\u010dova\u0165, odo\u0161lite \u017eiados\u0165 prostredn\u00edctvom n\u00e1\u0161ho <strong>Kontaktujte n\u00e1s<\/strong> formul\u00e1r.<\/li>\r\n\r\n\r\n\r\n<li>\u274c <strong>Po 12 hodin\u00e1ch:<\/strong> Objedn\u00e1vky s\u00fa zvy\u010dajne zabalen\u00e9 a zaraden\u00e9 do radu na odoslanie, \u010do znemo\u017e\u0148uje \u010fal\u0161ie zmeny.<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Ch\u00fdbaj\u00face polo\u017eky v objedn\u00e1vke<\/h2>\r\n\r\n\r\n\r\n<p>Z logistick\u00fdch a baliacich d\u00f4vodov m\u00f4\u017eu by\u0165 niektor\u00e9 objedn\u00e1vky odoslan\u00e9 v <strong>viacero z\u00e1sielok<\/strong>.<br \/>Napr\u00edklad reborn b\u00e1bika a sprievodn\u00e9 pr\u00edslu\u0161enstvo m\u00f4\u017eu by\u0165 odoslan\u00e9 samostatne a dorazi\u0165 v r\u00f4znych \u010dasoch.<\/p>\r\n\r\n\r\n\r\n<p>Ak je potrebn\u00e9 vyzdvihn\u00fa\u0165 z\u00e1sielku na po\u0161te, uistite sa, \u017ee m\u00e1te <strong>v\u0161etky pr\u00edslu\u0161n\u00e9 sledovacie \u010d\u00edsla<\/strong>. V pr\u00edpade ak\u00fdchko\u013evek nejasnost\u00ed je n\u00e1\u0161 t\u00edm podpory st\u00e1le k dispoz\u00edcii.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Opr\u00e1vnenie na vr\u00e1tenie tovaru a refund\u00e1ciu<\/h2>\r\n\r\n\r\n\r\n<p>Dodr\u017eiavame pr\u00edsne \u0161tandardy kvality. Vr\u00e1tenie alebo v\u00fdmena je povolen\u00e1. <strong>iba za nasleduj\u00facich podmienok<\/strong>:<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Prijate\u013en\u00e9 okolnosti<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u2705 <strong>Po\u0161kodenie vzniknut\u00e9 pred pou\u017eit\u00edm alebo po\u010das prepravy<\/strong><\/li>\r\n\r\n\r\n\r\n<li>\u2705 <strong>Prijat\u00e1 nespr\u00e1vna polo\u017eka:<\/strong><br \/>Ak dodan\u00e1 b\u00e1bika nezodpoved\u00e1 va\u0161ej objedn\u00e1vke, odo\u0161lite pros\u00edm <strong>jasn\u00e9 video o rozbalen\u00ed<\/strong> zobrazenie:\r\n<ul class=\"wp-block-list\">\r\n<li>B\u00e1bika<\/li>\r\n\r\n\r\n\r\n<li>Hlava<\/li>\r\n\r\n\r\n\r\n<li>Prepravn\u00fd \u0161t\u00edtok<\/li>\r\n\r\n\r\n\r\n<li>Vonkaj\u0161\u00ed obal<br \/>Po overen\u00ed bude zabezpe\u010den\u00e1 n\u00e1hrada.<\/li>\r\n<\/ul>\r\n<\/li>\r\n\r\n\r\n\r\n<li>\u2705 <strong>Straten\u00e1 z\u00e1sielka:<\/strong><br \/>V pr\u00edpade straty po\u010das prepravy, pros\u00edm, podajte reklam\u00e1ciu u prepravcu a bezodkladne n\u00e1s o tom informujte.<br \/>V\u00e4\u010d\u0161ina bal\u00edkov vy\u017eaduje\u00a0<strong>podpis dospelej osoby pri doru\u010den\u00ed<\/strong>; Odpor\u00fa\u010da sa d\u00f4sledn\u00e9 sledovanie.<\/li>\r\n\r\n\r\n\r\n<li>\u2705 <strong>Probl\u00e9my s v\u00fdrobou alebo kvalitou:<\/strong><br \/>Ak sa pri prvom otvoren\u00ed balenia zistia ak\u00e9ko\u013evek chyby, za\u010dnite proces vr\u00e1tenia tovaru <strong>do 12 hod\u00edn od doru\u010denia<\/strong>.<br \/>Pri odoslan\u00ed hl\u00e1senia o probl\u00e9me s produktom sa vy\u017eaduje fotografick\u00fd alebo video d\u00f4kaz o neotvorenom balen\u00ed a procese rozba\u013eovania.<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h3 class=\"wp-block-heading\">Nevratn\u00e9 a nevratn\u00e9 situ\u00e1cie<\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>\u274c Znovuzroden\u00e1 b\u00e1bika bola <strong>pou\u017eit\u00e9 alebo s nimi sprac\u00favan\u00e9 nad r\u00e1mec kontroly<\/strong>.<\/li>\r\n\r\n\r\n\r\n<li>\u274c Probl\u00e9my s\u00fa <strong>nenahl\u00e1sen\u00e9 do 12 hod\u00edn od prijatia<\/strong>, sprev\u00e1dzan\u00e9 jasn\u00fdmi vizu\u00e1lnymi d\u00f4kazmi.<\/li>\r\n\r\n\r\n\r\n<li>\u274c Nespokojnos\u0165 po pou\u017eit\u00ed. Reborn b\u00e1biky s\u00fa pova\u017eovan\u00e9 za\u00a0<strong>osobn\u00e9 veci<\/strong> a po pou\u017eit\u00ed sa nem\u00f4\u017eu \u010falej preda\u0165.<\/li>\r\n\r\n\r\n\r\n<li>\u274c \u017diadosti podan\u00e9 po otvoren\u00ed bal\u00edka, pokia\u013e neboli schv\u00e1len\u00e9 z d\u00f4vodu overen\u00fdch nedostatkov kvality.<\/li>\r\n\r\n\r\n\r\n<li>\u274c Zlyhania dod\u00e1vok v d\u00f4sledku <strong>chyby poskytnut\u00e9 z\u00e1kazn\u00edkom<\/strong>, vr\u00e1tane nespr\u00e1vnych alebo ne\u00fapln\u00fdch dodac\u00edch adries.<\/li>\r\n\r\n\r\n\r\n<li>\u274c Preru\u0161enia doru\u010denia sp\u00f4soben\u00e9 faktormi mimo na\u0161ej kontroly, ako napr\u00edklad zlyhanie coln\u00e9ho odbavenia alebo pr\u00edrodn\u00e9 katastrofy.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p><strong>Upozornenie:<\/strong><br \/>V\u0161etky b\u00e1biky Mk Reborns s\u00fa <strong>ru\u010dne vyroben\u00e9 umeleck\u00e9 diela<\/strong>. Drobn\u00e9 charakteristiky, ako s\u00fa slab\u00e9 \u0161vy alebo jemn\u00e9 farebn\u00e9 odch\u00fdlky, s\u00fa neoddelite\u013enou s\u00fa\u010das\u0165ou ru\u010dn\u00e9ho procesu a nepova\u017euj\u00fa sa za chyby.<br \/>Ak spozorujete ak\u00e9ko\u013evek men\u0161ie nezrovnalosti, odpor\u00fa\u010dame v\u00e1m, aby ste sa na n\u00e1s obr\u00e1tili \u2013 n\u00e1\u0161 t\u00edm je v\u017edy ochotn\u00fd pom\u00f4c\u0165.<\/p>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Zodpovednos\u0165 za spiato\u010dn\u00fa prepravu<\/h2>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Ak sa za\u010dne vr\u00e1tenie\u00a0<strong>d\u00f4vody s\u00favisiace so z\u00e1kazn\u00edkom<\/strong>, z\u00e1kazn\u00edk mus\u00ed uhradi\u0165 n\u00e1klady na spiato\u010dn\u00fa prepravu, ktor\u00e9 sa l\u00ed\u0161ia v z\u00e1vislosti od dopravcu.<\/li>\r\n\r\n\r\n\r\n<li>Ak je vr\u00e1tenie sp\u00f4soben\u00e9 <strong>na\u0161a zodpovednos\u0165<\/strong> (po\u0161koden\u00fd alebo nespr\u00e1vny tovar), Mk Reborns prevezme v\u0161etky s\u00favisiace n\u00e1klady na spiato\u010dn\u00fa prepravu.<\/li>\r\n<\/ul>\r\n\r\n\r\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Potrebujete \u010fal\u0161iu pomoc?<\/h2>\r\n\r\n\r\n\r\n<p>Ak potrebujete \u010fal\u0161iu podporu alebo objasnenie, kontaktujte n\u00e1s na adrese:<br \/>\ud83d\udce7 <strong><a href=\"mailto:support@mkreborns.com\">support@mkreborns.com<\/a><\/strong><\/p>\r\n\r\n\r\n\r\n<p>N\u00e1\u0161 t\u00edm z\u00e1kazn\u00edckej podpory sa sna\u017e\u00ed odpoveda\u0165 na v\u0161etky ot\u00e1zky <strong>do 24 hod\u00edn<\/strong>.<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>V Mk Reborns sa venujeme tvorbe vysokokvalitn\u00fdch reborn b\u00e1bik, pri\u010dom ka\u017ed\u00e1 z nich je premyslene vyroben\u00e1 tak, aby bola jedine\u010dn\u00e1, v\u00fdrazn\u00e1 a v\u00fdnimo\u010dn\u00e1.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":0,"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.mkreborns.com\/sk\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"pracovn\u00fd list","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}