Thank you for choosing Mk Reborns. Your order is carefully prepared and dispatched with efficiency and discretion.

Complimentary Worldwide Shipping

We provide free shipping from strategically located overseas warehouses in the United States, Europe, Canada, the United Kingdom, and Australia.
When local inventory is available, items are shipped from the nearest facility to ensure faster delivery.

Estimated Delivery Time (In-Stock Items)

Los Angeles, USA
United States (Alaska & Hawaii require approx. USD 100 surcharge)
 3–5 business days
EU Warehouses (Germany / Poland) Most EU & select EEA countries 3–10 business days
Vancouver Canada 3–5 business days
Sydney Australia 3–7 business days
United Kingdom United Kingdom 3–7 business days
Note: Most orders are processed and dispatched within 48 hours. The average delivery time is 3–5 business days, unless exceptional circumstances apply.

Customs & Duties

If local stock is unavailable, items may ship from another country.
In limited cases, recipients may be asked to assist with customs clearance or import duties.
For Norway, Switzerland, Iceland, and Mexico, customs clearance and applicable taxes are the sole responsibility of the recipient.

Order Tracking

Once shipped, a confirmation email with tracking details will be sent.
Tracking information may require up to 48 hours to update.

Split Shipments

Orders containing multiple items may arrive in separate parcels.
If part of your order arrives first, the remaining items are still in transit.

Delivery Issues

  • Marked delivered but not received: Contact the courier immediately and email [email protected].
  • Damaged items: Document the damage with clear photos or videos, then file a courier claim.
  • Incorrect items: Please provide photographic and video evidence, and our customer service team will resolve the issue as soon as possible.

Returns & Exchanges

Please contact [email protected] before initiating any return.
Unauthorized returns or refused deliveries will not be accepted.
Items must remain unused and with the inner protective packaging unopened.
Refer to our full Return Policy for detailed conditions.